koshermeatsonline.com.au is committed to supporting the "National Privacy Principles for the Fair Handling of Personal Information" which set clear standards for the collection, access, storage and use of personal information which we obtain as part of our business operations.

Our respect for our customers’ right to privacy of their personal information is paramount. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely, and in accordance with the National Privacy Principles.

This Privacy Policy sets out:

• Matters of which you should be aware regarding information we may collect about you;
• Our policies on the management of personal information;
• Generally, what sort of information we hold, for what purposes, and how we collect, hold, use and disclose that information;
• How you can check, update or delete your personal details;
• Our internet security procedures;
• Cookies and how we use them to save you time, and
• koshermeatsonline’s .com.au compliance with applicable laws.

If you wish to browse the koshermeatsonline.com.au website, you are not required to enter any personal information, you will remain anonymous during your entire visit. To place an order with you must be a registered customer. So that we can provide the services you are requesting, during the registration process you will be asked your name, e-mail address, delivery address and phone number.

To save you time and to make your shopping experience with us more enjoyable we keep a record of the orders you have placed. Your order history is updated each time you place an order with us and can be accessed by clicking on the ‘My Account’ or ‘Shopping List’ links. This allows you to use your previous orders as the basis of your next order.

koshermeatsonline.com.au takes measures to protect your personal information from unauthorised access, loss, misuse, disclosure or alteration. We also destroy or permanently de-identify personal information when you tell us that it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored.

The personal information you supply to us allows us to provide you with the koshermeatsonline.com.au service you request. To save you time and to make shopping with koshermeatsonline.com.au easier, we store your details so that the next time you log onto our site, you do not need to re-enter that information.

Please note that in order to operate the website or deliver a service we may sometimes share your personal information with a sub-contractor e.g. the party who delivers your order. Where this is necessary we obtain their undertaking to comply with the National Privacy Principles for the Fair Handling of Information.

Except to the extent that we engage contractors as noted above to assist us to provide a better service to you, we do not provide your personal information or mailing lists containing your personal information to any other organisations for their marketing purposes.

You can view or change your personal information by clicking on,‘My Account’. The ‘My Account’ page contains a record of all the personal information you have provided to koshermeatsonline.com.au

You can remove your personal information from koshermeatsonline.com.au by contacting our customer service department using one of the following methods:

• by email to len@koshermeatsonline.com.au
• by telephoning : 9387 7708

To access your account information or to place an order your must log into koshermeatsonline.com.au with your username and password. Your username and password protect you against unauthorised access. You may, and we recommend that you do, change your password regularly.

When you first register with koshermeatsonline.com.au, we set a cookie on your computer. We use cookies to make your koshermeatsonline.com.au shopping experience easier. It saves you re-entering certain details each time you shop by recording your unique customer number. The customer number is then linked with our database that contains the information you supplied to us on registration. Cookies themselves will not tell us who you are.

More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at www.privacy.gov.au

koshermeatsonline.com.au guarantees to deliver premium quality, market fresh produce direct to your door.

Feel free to email len@koshermeatsonline.com.au or call 9387 7708.